Carron Peerless Cast Iron Radiators

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Carron Delivery Details

Delivery Charges
All Carron orders carry a delivery charge of £54.00. Please be aware that certain postcode regions carry an additional £48.00 charge. When you add items to the cart you will be asked to provide a delivery postcode and will be advised what the total delivery cost will be.

Delivery Time
We will call you to finalise any details regarding delivery. Times advised below are absolute maximums, and orders will often be completed much quicker.

• Primer, Paint, Antique & Highlight finishes - Typically 7 days, but can be up to 21 days - call one of our sales consultants for a definite lead time
• Hand Burnished (Polished) finishes - Typically 21 days, but can be up to 42 days - call one of our sales consultants for a definite lead time

Delivery Service
Radiators will be delivered by pallet on a kerbside (or nearest flat surface) service. All items will be fully secured to the pallet after having been built and pressure tested at the factory. Please ensure you have suitable assistance on site to help move the delivered items to a suitable location.

The Radiators
Any painted radiators will be supplied with a small amount of touch up paint lest the radiators pick up any minor nicks during installation.

Valves and Accessories
Any accessories that you choose to order with your radiator, such as radiator valves or wall stays, other than those specific to the radiator will be delivered to you within 24 - 48 hours by courier.

Please Inspect Your Delivery Quickly
Make sure you inspect your delivery when it arrives and notify us of any problems within 24 hours. We can then resolve any issues quickly and efficiently.

Return Details

What Items Can Be Returned
Radiators are made to order, with the specified finish and number of sections. As such they qualify as bespoke items and are non-returnable. For any extras, such as valves and accessories, we provide an unrivalled 28 days return period.

How To Arrange A Return

• Contact our customer service department
  You will need to supply
  • Your name
  • Order number
  • Item(s) you want to return
  • Reason for returning the item(s)
• You will be issued a Return Merchandise Authorization (RMA) number
• Now return the items to us, including your RMA documentation and number
  We recommend We Deliver The World to help you secure a courier for returning your goods