Rosedale Range - Cast Iron Radiators

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Our Own Brand Delivery Details

Delivery Charges
Delivery will be free on any order over £1000 inc VAT. Any order that falls under £1000 will be subject to a £69.00 delivery charge. Please be aware that offshore locations will require additional delivery charges. We can work out a delivery quote for anyone requiring it.

Delivery Time
Any metallic or primer finishes can be delivered within 7 days. Any other finishes can take up to 14 days. Delivery can be arranged, morning or afternoon, for any week day. We will call you to finalise any details regarding delivery.

Delivery Service
Radiators will be delivered by pallet haulier on a kerbside delivery service. All items will be fully secured to the pallet after having been built and pressure tested at the factory. Please ensure you have labourers on site to help move the finished items into the property.

Valves and Accessories
Any accessories that you choose to order with your radiator, other than those specific to the radiator (such as decorative caps or bushes) will be dispatched to you within 48 hours.

Please Inspect Your Delivery Quickly
Make sure you inspect your delivery when it arrives and notify us of any problems within 24 hours. We can then resolve any issues quickly and efficiently.

Return Details

What Items Can Be Returned
Radiators are made to order, with the specified finish and number of sections. As such they qualify as bespoke items and are non-returnable. For any extras, such as valves and accessories, we provide an unrivalled 28 days return period.

How To Arrange A Return

• Contact our customer service department
  You will need to supply
  • Your name
  • Order number
  • Item(s) you want to return
  • Reason for returning the item(s)
• You will be issued a Return Merchandise Authorization (RMA) number
• Now return the items to us, including your RMA documentation and number
  We recommend We Deliver The World to help you secure a courier for returning your goods